Frequently Asked Questions
Find answers to common questions about our courses and platform
General Questions
What is CourseProWise Digital?
CourseProWise Digital is a professional online learning platform that offers high-quality courses designed to help advance your career. We focus on practical skills and industry-relevant knowledge taught by experienced professionals.
Who are your courses designed for?
Our courses are designed for working professionals, career changers, and anyone looking to develop new skills or advance in their current field. We cater to various experience levels, from beginners to advanced learners.
Are your instructors qualified?
Yes, all our instructors are industry professionals with extensive real-world experience in their respective fields. They bring practical knowledge and current industry insights to their teaching.
Course Access and Format
How do I access my courses after enrollment?
After successful enrollment, you will receive a confirmation email within 24 hours with instructions on how to access your course materials and create your learning account.
Can I study at my own pace?
Yes, all our courses are self-paced. You can study whenever it's convenient for you and take as much time as you need to complete the coursework.
What format are the courses in?
Our courses include a variety of learning materials such as video lectures, written content, practical exercises, and downloadable resources. The specific format varies by course.
Do I need any special software or equipment?
Most courses only require a computer with internet access and a web browser. Any specific software requirements are clearly listed in the course description and prerequisites section.
Enrollment and Payment
How do I enroll in a course?
Simply browse our course catalog, select the course you're interested in, and click "Enroll Now." You'll be guided through a simple two-step checkout process.
What payment methods do you accept?
We accept major credit cards including Visa, Mastercard, and American Express. All payments are processed securely through our encrypted payment system.
Are there any hidden fees?
No, we believe in transparent pricing. The price you see is the price you pay. There are no hidden fees, subscription charges, or additional costs.
Do you offer refunds?
Please refer to our Terms of Service for detailed information about our refund policy. We strive to ensure student satisfaction with our courses.
Technical Support
What if I have technical issues?
If you experience any technical difficulties, please contact our support team at [email protected] or call +1 (212) 405-8734. We're here to help you get the most out of your learning experience.
What browsers do you support?
Our platform works best with modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.
Can I access courses on mobile devices?
Yes, our platform is responsive and works on tablets and smartphones. However, some courses may be better suited for desktop or laptop computers, especially those involving software applications.
Course Content and Learning
How long do courses take to complete?
Course duration varies and is listed in each course description. Most courses range from 4-12 weeks if you study 3-4 hours per week, but you can go at your own pace.
Will I receive a certificate upon completion?
Course completion recognition varies by course. Check the specific course details for information about certificates or completion credentials.
Can I download course materials?
Many courses include downloadable resources such as PDFs, templates, and reference materials. The availability of downloads is specified in each course description.
Do you update course content?
Yes, we regularly review and update our course content to ensure it remains current with industry standards and best practices.
Still Have Questions?
If you can't find the answer to your question here, we'd be happy to help. Please don't hesitate to contact us directly.